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At the present time, when the world has become hyper-connected, owning a trusty mobile phone has ceased to be a luxury and has become a requirement. Although there are several brands and service providers in the market, when it comes to affordable mobile services, two brands always come to the table Cliq Mobiles and Assurance Wireless. In terms of the demographics that they target, it can be seen that both are quite similar, especially considering the individuals who require mobile solutions at inexpensive prices; nonetheless, when comparing the two on a more profound level, it can be seen that Cliq Mobiles has quite an advantage. This is mainly because Cliq has always invested in technology and innovation as well as quality assurance. The Cliq Mobiles come with more current hardware configuration, processors, and an efficient operating system compared to the entry-level models normally provided by Assurance Wireless.
Cliq Mobile Lifeline program products usually have a bigger RAM, internal memory, and screen resolution. That means it will result in an improved speed, sprightlier multitasking, and an enhanced user experience. An example of this would be where Assurance Wireless may only provide entry-level devices with basic features, Cliq offers mid-range devices that have features that can compete with high-end smartphones. Also, Cliq pays attention to the optimization of software, so even inexpensive phones do not hang and crash regularly.
The next feature that makes Cliq stand out is that they are incorporates the latest technology with facial recognition, fingerprint scanners, and improved camera systems. Such features are uncommon in phones provided by Assurance Wireless, which commonly emphasize call-and-text capabilities over smart capabilities. In addition, Cliq devices come with the latest Android versions or custom OS, which improves the user interface experience and delivers frequent security updates, leaving them ahead of the curve regarding cyber defense and performance. Assurance Wireless, however, is always behind in updating the software, which affects security and customer experience negatively.
Options of flexible service and Customer experience improvement
It is not only the hardware; the Cliq Mobiles service model is also designed around the flexibility and satisfaction of the customers. Cliq has a broader range of plans that suit the different needs of diverse users. Whether it is the entry-level plans that are data-rich and affordable to the tech-savvy young adults or family plans and senior-friendly bundles, Cliq has made its service offering inclusive and flexible. Being cheaper does not mean that Assurance Wireless is any less strict in its organization and offers fewer choices and customizations, especially due to it being a government-backed Lifeline Assistance plan. This drawback restricts their ability to be flexible and customize services to suit various categories of users.
Another aspect in which the brand has a major advantage over Assurance Wireless is the customer service provided by Cliq. Cliq offers 24/7 customer support that is quick to respond and well-informed, thereby ensuring that individuals can solve their problems fast and effectively. Rather, large numbers of Assurance Wireless customers have complained about the long waiting time, unhelpful replies, and the general inability to receive a personalized service. The digital age has created a serious focus on time and interconnectedness such that even the cheapest service may be undesirable due to slow or poor customer service.
